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Question |
Answer |
| How do I become a member? |
You can become a member by clicking Not a member yet? Click here.
Your email address will serve as your login id. You will be required to create your own password. Write your password down and save it. |
| What do I get for my membership? |
When you purchase a membership subscription you will be able to:
- Maintain a History - of all your cards you send.
- Your own Address Book -send ecards to your contacts without having to type them in each time.
- Schedule Ecard Delivery - for immediate or later date.
- Birthday Reminder -you will receive an email reminder to send an ecard.
- Send a Photo - Upload and send a photo with your ecard.
- New ecards -they will be available to you to send through out your membership. Receive email when your ecard is viewed.
- Free of Advertisement - no popups or advertisements
- Send as many Ecards as you wish for the term you select.
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| What do I need on my computer to view your animated ecards. |
All of our cards use the Flash Player plug-in software which is a product of a large US company called Adobe (formerly Macromedia) . The player is automatically included with all common browser programs, including Internet Explorer and Netscape. Therefore, you should not have to download the player in order to see the animation. Be sure of trouble-free viewing by downloading the latest version now! It's free of charge and only takes a minute to install. Click here to install it free of charge now. |
| I have the Flash Player plug-in, but it doesn't work! |
Try this site to test your plug in. The site page should read "Test Adobe Shockwave & Flash Players". This site will prompt you to install the latest version of their flash player plug-in in needed.
http://www.adobe.com/shockwave/welcome/ |
| I can't log in! |
You must be a member to log in. If you are a member and have problems logging in, it may be that you have forgotten your password. To have us send you your password click on "forgot password" on our home page. Then type in your username (this is your email address) and click the button "Submit". You will receive an email with your password. Now go back to the log in and begin sending your ecards. |
| My email address has changed since I became a member. |
First log in using your old email address (it's ok if you're not using that address any more, we just need you to use that address one last time).
This is where you will change your email address information to your new email address. Any changes you make in your account details, you MUST confirm your password and then SAVE your changes. |
| I don't want to use a credit card, can I still sign up? |
Make your check out to "PM DESIGN GROUP, INC.
Mail your check or money order to:
PM Design Group, Inc.
P.O. Box 1485
Bethlehem, PA 18016
Important: Include your email address when you send us your check, so that we may activate your account.
Email us if you have any questions at:
Email: help.pamelagladding@pme-c.com
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| Non-Members |
Non-members may preview ALL of our ecards. In order to send all of our cards you must become a member. Enjoy sending ecards created from the exclusive art portfolio of Artist Pamela Gladding. |
| Prevent your ecard message from being sent to junk, spam or deleted folder. |
If a recipient says that a card you sent was never delivered, the first thing to check is whether we received your request to send the card. You can check this by logging on to pamelagladding.com and clicking your Member Account and Card History option.. If the card is listed as having been sent, then you can be sure that it has left our server.
The next thing to check is whether you received a non-delivery report concerning that card. When a card (or any email) is sent, the responsibility for the delivery lies with the recipient's mailserver and if for any reason they are unable to deliver the mail, they will send a non-delivery report to the sender explaining why.
If you never received a non-delivery note, then it is almost certain that the card was in fact delivered to your recipient's mailbox. It is almost unheard of for a recipient's mailserver to refuse to deliver a card without sending a non-delivery notice back to the sender.
However, just because the card was delivered to the recipient's mailbox doesn't mean the recipient will have seen it! Many mail services include spam filtering facilities which will file suspect mail in a "quarantine" area, or even simply delete it. Your message may have gone to their spam or junk folder.
Suggest you try again sending the recipient a card, however first alert the recipient to look for your message to ensure that the message doesn't end up in their spam or junk folder or if the recipients mail security are set too high, the message could be deleted. |
| Still need help! |
Email us.
Email: help.pamelagladding@pme-c.com
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